Order Tracking & Delivery
You can track your order in esybuy.in
How do I check the status of my order?
Please tap on the my order section under the main menu to check your order status.
Does esybuy deliver products outside India?
No, At this point esybuy delivers products only within India.
All order placed on esybuy delivered through third party courier partners. We will deliver your order to your doorstep. Home delivery is only available if the courier partner provides service at your location. If courier partner doesn't provide service at your door step you have to collect your order from courier office. The parcel after reaching at your nearest courier office, you will receive call from courier office and collect your parcel from respective couriers. we are partnering with private couriers such as DTDC, ST courier, Delhivery and much more.
We reserve the right to cancel or refuse any order placed by you that is listed at an incorrect price or for any other reason. We shall be informed you and will initiate the process for a refund.
It takes 2 to 6 business days to deliver to your location. Sometimes it takes some more days to get delivered, kindly give time to delivery of your product. We are partnering with a private courier, so can't able to do time-framed orders.
All products are dispatched from our vendors via courier, so you won’t get any invoice copy in the courier package and you are requested to track the parcel status online in your account in exybuy.in.
Shipping Policy:Non-delivery of product occurs due to mistakes done by you, like not providing the correct address and an authorized person not available in given address, in such a case extra delivery charge claimed from you to redeliver of that product.
Non-delivery of a product occurs due to the product being misrouted somewhere or the product missed due to a mistake done by courier office, in such case an extra delivery charge is not claimed by you for the redelivery of that product. We will redeliver your products without an extra delivery charge.
We shall not be liable for any delay/non-delivery of products that occurs due to flood, fire, wars, acts of God, or any cause that is beyond our control. Kindly give time; products will reach your address as soon as possible.
We are requesting you to reject if the parcel was found damaged at the time of delivery.